Recovery objectives agreed with the business, then engineered and rehearsed until they hold.
Recovery plans that have never been executed are hypotheses. The runbook references a server that was decommissioned, the person who knew the sequence has left, and the DNS change nobody documented takes three hours.
We agree recovery objectives with the business, engineer to them, then rehearse until the plan holds under time pressure.
We rehearse with the people who would actually run it, not the people who wrote it. Every rehearsal finds something, and finding it in a rehearsal is the entire point.
RTO and RPO set by commercial impact, not by IT preference.
Failover exercises timed against target, with findings fixed.
Step-by-step procedures validated by someone who was not the author.
DNS, certificates, third parties and licensing included in the plan.
Cost of downtime per system, used to set priorities.
Replication, standby environments and failover engineered to target.
Detailed procedures with decision points and named owners.
Scheduled rehearsals with timings and corrective actions.
Workshops with the people who will use it, a map of the systems the recovery capability has to fit alongside, and written agreement on what success looks like.
Architecture, data model and interface prototypes, reviewed with your team before any production code is written.
Two-week increments with a demo environment you can use throughout, so the roadmap stays open to change.
Load testing, security review, accessibility audit and the operational tooling needed to go live safely.
Support, iteration and a documented handover whenever you decide to run it in-house.
“The disaster recovery work was unglamorous and completely essential. We tested a full regional failover in October and hit our recovery objective with room to spare.”
Priya Raghavan
Chief Information Officer, Everline Insurance
Everline Insurance
A disaster recovery programme that ended with a full, unannounced regional failover exercise.
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